Q1. Sizes
A. All products are Japan size. I can’t advise which size will fit you. It could be better to choose one or two larger size.

Q2. Do you have US 2XL or 4XL size ?
A. Please check the sizes on each item page. If you can’t find, it is not available.

Q3. Are you selling authentic Japanese Baseball jerseys ?
A. Yes, we are. All of our NPB and Samurai Japan jerseys are 100% authentic from official shops of each team.

Q4. Is the price only in Japanese Yen ?
A. Yes, it is. Please check exchange rate and calculate the price of your currency by yourself before placing an order.

Q5. Is it possible to buy a jersey with name and number ?
A. Yes, it is. Please contact us if you want to order one. We will let you know the price.

Q6. Can you sell only the name and number set ?
A. It depends on the team and players. Some teams are selling only the name set.

Q7. Can I take a custom name and number jersey?
A. There are no custom name and numbers. You must choose from the real players.

Q8. Bulk Discounts
A. Unfortunately, We don’t offer bulk discounts. But we offer discount for frequent customers.

Q9. Can you get player jerseys, jackets or other items without being listed on your website ?
A. If they are available, we can.

Q10. What is the payment way ?
A. Credit Card or Apple Pay through Stripe. We don’t accept Paypal payment.

Q11. Do you provide international shipping?
A. Yes, world wide shipping by FedEx. We could choose Japan Post or Yamato Transport service to some places.

Q12. Shipping fee
A. It depends on the area.

Area Shipping fee
Japan 1,000yen
South Korea, Taiwan 1,800yen
Other Asia 2,500yen
North America, Europe, Middle East, Oceania 3,000yen
South America, Africa 4,000yen.

Q13. Can you ship the item to APO/FPO and PO Box address ?
A. We can’t ship to these address.

Q14. Handling Time
A. “1 in stock” items are 3 business day. “2, 3, 4 or 5 in stock” items are 5 to 30 business days unless they are out of stock with the supplier.

Q15. Shipping Time
A. Normally within 14 days.

Q16. Import duties, VAT, other taxes and charges
A. They are the buyer’s responsibility and not included in the price. Please check with your country’s customs office how much they will be prior to buying.

Q17. Will you ship the package as a gift ?
A. We do not mark merchandise values below value or mark items as “gifts”. US and International government regulations prohibit such behavior.

Q18. Return and exchange.
A. All sales are final. We can’t accept returns and exchange the items.

Q19. Cancel.
A. You can cancel your order before shipping is done. Please let us know within 6 hours of your payment. We take 5% as the cancelation charge for credit payment system.

Q20. Do you have a store in Osaka ?
A. Unfortunately, we are selling jerseys only on the online store.

Q21. 国内在住の日本人でも注文できますか?
A. ご注文可能です。ただ、”Backorder”品をご注文頂いた場合、当店の都合でキャンセルとなりましても
返金額は手数料5%差引いた額となります。他店で完売の商品は当店でも確保困難ですのでご注意ください。